Terms & Conditions

These terms and conditions (the "Terms") govern your access to and use of the website at bulk.stocs.com (the "Platform") and the sale of goods through it by Inventory Recycling UK Limited, a company registered in England and Wales (company number 16564180) whose registered office is at 1 Premier Park, Lichfield Road, Branston, Burton-on-Trent, DE14 3HD, trading as "stocs" and "Bulk STOCS" ("we", "us", "our" or the "Company"). Our VAT registration number is 498 8357 12.

By registering for an account, accessing the Platform, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

Last updated: 10 June 2026

1. The nature of this Platform and who may use it

1.1 The Platform is a business-to-business wholesale liquidation marketplace. It is intended solely for trade buyers — traders, retailers, liquidation specialists, refurbishers, warehouse buyers and other businesses — purchasing Goods for the purposes of resale, refurbishment or other commercial use. We do not sell to, and will not knowingly contract with, consumers.

1.2 Trade-buyer warranty. By registering, placing an Order, or otherwise using the Platform, you warrant and represent — and you are treated as repeating this warranty each time you place an Order — that you are acting wholly or mainly for purposes relating to your trade, business, craft or profession and that you are not a consumer as defined in section 2 of the Consumer Rights Act 2015. You are acquiring the Goods for resale or other business use and not for your personal use.

1.2.1 You agree that every buyer is classed as a trade buyer and that each contract for Goods is a business-to-business contract. Accordingly, you acknowledge and agree that the consumer-protection regimes — including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the rights to cancel, return or obtain refunds under them — do not apply to your purchases.

1.2.2 We rely on the warranty in clause 1.2, and on the business information you provide at registration and checkout, in deciding whether to contract with you and on what terms. If that warranty is or becomes untrue, or you provide inaccurate or misleading information about your business status, we may treat any affected contract as voidable, suspend or close your account, and recover from you any loss we suffer as a result. Nothing in these Terms purports to remove any statutory right that the law determines you have; rather, by contracting with us you confirm the basis on which you do so is as a trade buyer.

1.3 Access to purchasing is by approved account only. We review each registration to verify your business and may approve or decline any application at our discretion. We may also suspend, restrict or close an account at any time where we reasonably consider these Terms have been breached, where information you have given is inaccurate, or where we are required to do so by law.

1.4 You are responsible for keeping your account credentials confidential and for all activity carried out under your account.

2. Definitions

In these Terms:

• "Goods" means the pallets, lots, single-line bulk items or other stock you purchase through the Platform.
• "Manifest" means the item-level listing of the expected contents of a pallet or lot.
• "Grade" means the condition classification we assign to Goods (for example New / like new, Refurbished – excellent / good / fair, Returns, Salvage, or Grade A / B / C / D), as described in clause 5.
• "Order" means your offer to purchase Goods, whether by buying at the listed price or by making an offer that we accept.
• "Trade Buyer" means a person acting wholly or mainly for purposes relating to their trade, business, craft or profession; "Consumer" has the meaning given in section 2 of the Consumer Rights Act 2015. All buyers on the Platform are Trade Buyers.
• "Order Confirmation" means our written or electronic confirmation accepting an Order.
• "Price" means the price of the Goods, exclusive of VAT and delivery unless stated otherwise.
• "Writing" includes email and messages sent through the Platform.

3. Orders and formation of contract

3.1 Listings, prices and Manifests on the Platform are an invitation to treat, not an offer capable of acceptance. Listing Goods does not oblige us to sell them.

3.2 Placing an Order (whether by buying at the listed price or by submitting an offer that we accept) constitutes your offer to purchase the Goods on these Terms.

3.3 A binding contract is formed only when we issue an Order Confirmation or, if earlier, when we dispatch or make the Goods available for collection. Until then we may decline or cancel any Order, including where the Goods are no longer available, where there has been a pricing or description error, or where we are unable to verify your account.

3.4 Each contract incorporates these Terms to the exclusion of any other terms you seek to impose or which are implied by trade, custom or course of dealing. Acceptance of the Goods is conclusive evidence that you accept these Terms.

4. Pricing, VAT and promotional codes

4.1 Prices are stated exclusive of VAT, which will be added at the applicable rate, and exclusive of delivery charges unless stated otherwise. Delivery options and costs are shown at checkout.

4.2 We take care to price Goods correctly, but if a Price is obviously incorrect we are not obliged to sell at that Price even after an Order Confirmation, provided the error is one you could reasonably have recognised. In that case we will give you the option to reconfirm at the correct Price or to cancel.

4.3 Promotional or discount codes (such as introductory offers) are subject to any conditions stated with them, may be withdrawn at any time, and may not be combined unless we say so.

4.4 Estimated retail values, potential margins, "RRP" figures and any savings indications shown on the Platform are indicative only, drawn from third-party sources, and are not a representation or warranty of the value you will realise on resale.

4.5 Pricing-data errors. Cost, retail price, RRP and percentage-of-retail figures shown on listings and Manifests are compiled in part from supplier and third-party source data (including original retailer manifests) and may contain inaccuracies or errors, which may be carried through to the information presented to you. We give no warranty as to the accuracy of this data, you must not rely on it, and an error in it does not give rise to any claim — save that, where such an error affects the Price actually payable, clause 4.2 applies.

5. Condition of Goods, grading and Manifests

This clause is central to how the Goods are sold. Read it carefully.

5.1 The Goods are surplus, overstock, customer-returned, refurbished or salvage stock. Overstock — and other items expressly sold as "New" — is unsold excess inventory that is typically unused, but is sold on a clearance basis at a low percentage of its original retail value. All other Goods are not new and may have been previously opened, used, handled or returned. The Goods may have missing or damaged packaging, missing parts or accessories, cosmetic wear, or — in the case of Returns, Salvage, faulty or ungraded lots — functional faults.

5.2 Grading is an informed assessment, not a warranty. Grades, condition descriptions and photographs are provided in good faith as a guide to help you make an informed purchase. They are based on a sample-and-assessment process and represent our opinion of condition at the time of listing. They are not a guarantee of the condition, completeness, functionality or saleability of every individual unit.

5.3 Manifests are indicative. A Manifest describes the expected contents of a pallet or lot. Actual contents may vary in identity, quantity, condition and value. Quantities are estimates and reasonable variances (including a tolerance of plus or minus 10% on stated unit counts) do not constitute a breach. Goods described as "ungraded", "unmanifested", "mixed", "Returns" or "Salvage" are sold as-is, with all faults, and you accept that some or all units may be unsaleable, incomplete or non-functional.

5.4 You acknowledge that the Price reflects the liquidation, clearance or overstock nature and the condition of the Goods, that Goods are often sold at a low percentage of their original retail value, and that a low Price is not a representation as to resale value, demand or margin. You have had the opportunity to review the listing, Grade, Manifest and photographs before ordering. Where practical, inspection or collection in person can be arranged on request before purchase.

5.5 Exclusion of implied terms. Except as set out in these Terms and to the fullest extent permitted by law, the implied terms as to satisfactory quality and fitness for a particular purpose in section 14 of the Sale of Goods Act 1979, and any other terms, conditions or warranties implied by statute or common law, are excluded from each contract. This reflects the agreed basis on which liquidation Goods are sold — by reference to their disclosed Grade and condition, at a Price reflecting that condition. This clause does not affect: (a) our undertaking as to title under clause 8 (section 12 of that Act); (b) the correspondence of the Goods with their description, which for these purposes is given by the disclosed Grade and Manifest and for which your sole remedy is set out in clause 9.4 (section 13 of that Act); (c) our liability under clause 11 that cannot lawfully be excluded; or (d) any binding statement we make in an Order Confirmation about specific Goods.

6. Payment, trade accounts and retention of title

6.1 Payment in full (including VAT and delivery) is due immediately upon our acceptance of your Order — that is, on our Order Confirmation under clause 3.3, or, where you buy at the listed price through checkout, at the point of checkout — save where we have agreed different terms with you in Writing. We accept the payment methods shown at checkout, and Goods are dispatched or released for collection only once cleared payment has been received. Time for payment is of the essence.

6.2 Orders that remain unpaid more than 2 business days after acceptance may be cancelled at our discretion and the Goods returned to sale, without liability to you. This applies equally to trade-account holders; a trade account confers approved recurring-buyer status but does not provide deferred payment unless we have agreed otherwise in Writing.

6.3 Without limiting our other rights, we may suspend Platform access or further deliveries, charge interest on any overdue sums under the Late Payment of Commercial Debts (Interest) Act 1998, and cancel or suspend any uncompleted contract.

6.4 Retention of title. Risk in the Goods passes to you in accordance with clause 7, but legal and beneficial title does not pass to you until we have received cleared payment in full of all sums you owe us on any account. Until title passes, you must store the Goods so they are identifiable as ours, and we may recover and resell them and enter your premises to do so. You may resell the Goods in the ordinary course of business before title passes, but you hold the proceeds on trust for us to the extent of sums owed.

7. Delivery, collection and risk

7.1 Depending on the lot, Goods may be available for delivery or for collection from our warehouse, as shown at checkout. Delivery and collection arrangements, timing windows and charges are as agreed at the point of sale.

7.2 Any delivery or collection dates are estimates only and time is not of the essence. We are not liable for delays caused by matters outside our reasonable control or by your failure to provide accurate delivery information or a suitable means of unloading.

7.3 Risk in the Goods passes to you on delivery to your nominated address (or to your carrier, if you arrange carriage) or on collection, whichever applies.

7.4 If you do not collect Goods within 5 working days of being notified they are ready, or fail to take delivery, we may charge reasonable storage and re-handling costs and, after 14 days, treat the contract as cancelled and resell the Goods, retaining sums to cover our losses.

8. Title and right to sell

8.1 We undertake that we have the right to sell the Goods and that, when title passes under clause 6.4, you will receive good title free from third-party charges. Nothing in these Terms excludes the implied undertaking as to title in section 12 of the Sale of Goods Act 1979.

9. Shortages, damage and claims

9.1 You must inspect the Goods promptly on delivery or collection.

9.2 Claims for shortage, non-delivery, or visible transit damage must be notified to us in Writing within 5 working days of delivery or collection, with supporting photographs where relevant. Claims made after this period will not be accepted.

9.2.1 Where you collect the Goods yourself or arrange your own carrier, risk passes to you at the point of collection or handover (clause 7.3), and claims for non-delivery or visible transport damage will not be accepted. You are responsible for inspecting the Goods at the point of collection and for any transit risk thereafter, which is a matter between you and your carrier. This does not affect your right to claim for shortage against the agreed quantity identified at the point of collection.

9.3 Because of the nature of the Goods, we do not accept returns, refunds or claims on the basis that individual units are faulty, incomplete, unsaleable or below your commercial expectation, where the Goods were sold as Returns, Salvage, faulty, ungraded, or otherwise "as-is". The disclosed Grade and Manifest define what you are buying.

9.4 Where we accept that Goods have been materially mis-described (judged against the listing, Grade and Manifest as a whole, allowing for the tolerances in clause 5), our liability is limited, at our option, to replacing the affected Goods, regrading, or refunding the Price attributable to them. This is your sole and exclusive remedy for mis-description.

9.5 You may not return or reject Goods that have been used, altered, repackaged, partially resold, commingled with other stock, or removed from their original lot, except with our prior agreement in Writing.

10. Your obligations on resale (product safety and compliance)

Important — read before reselling. Once Goods leave our control they are your commercial responsibility, and in law you may become the distributor, importer or producer for the purposes of product-safety and related regulations.

10.1 You are solely responsible for ensuring that any Goods you resell, supply or put back on the market comply with all applicable laws, including but not limited to: the General Product Safety Regulations 2005 (and, for any Goods you place on the market in the EU or Northern Ireland, the EU General Product Safety Regulation (Regulation (EU) 2023/988)); the Electrical Equipment (Safety) Regulations 2016; the Toys (Safety) Regulations 2011; the Waste Electrical and Electronic Equipment (WEEE) Regulations 2013; cosmetics, food and age-restricted product rules; and all labelling, marking, instructions and documentation requirements.

10.2 You must satisfy yourself, by your own inspection and testing, that Goods are safe and fit before resupply. You must not resell Goods that are unsafe, recalled, prohibited, or that you cannot lawfully supply, and you must not represent the condition or Grade of Goods more favourably than we have disclosed.

10.3 Brand and platform rights. Goods may bear the trademarks, packaging or branding of Amazon or of third-party brand owners. You must not represent that Goods are new, endorsed, warranted, supplied or authorised by Amazon or by any brand owner where that is not the case, and you must comply with the policies of any marketplace on which you resell. You are responsible for any repackaging, relabelling or removal of branding necessary for lawful resale.

10.4 You will indemnify us against all losses, claims, damages, penalties and costs (including reasonable legal costs) we incur arising out of your resale, supply or marketing of the Goods, your breach of this clause 10, or any claim that Goods you have placed on the market are unsafe, infringing or non-compliant.

11. Liability

11.1 Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) breach of the title undertaking in section 12 of the Sale of Goods Act 1979; or (d) any other liability that cannot lawfully be excluded or limited.

11.2 Subject to clause 11.1, we are not liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any: loss of profit; loss of resale margin or anticipated savings; loss of business, contracts, goodwill or opportunity; or any indirect or consequential loss, in each case howsoever arising.

11.3 Subject to clause 11.1, our total aggregate liability arising out of or in connection with any contract for Goods is limited to the Price paid for the Goods giving rise to the claim.

11.4 The estimated retail values, margins and resale outcomes referred to on the Platform are not warranted, and we are not liable for any failure by you to achieve any particular resale result.

11.5 You are responsible for satisfying yourself that the Goods are suitable for your intended purpose. We give no advice on the satisfactory quality or resale value of any lot.

12. Use of the Platform

12.1 You may use the Platform only for lawful purposes connected with your wholesale buying activity. You must not misuse the Platform, introduce malicious code, attempt unauthorised access, scrape data systematically, or interfere with its operation or security.

12.2 We provide the Platform on an "as is" and "as available" basis and do not warrant that it will be uninterrupted or error-free. We may change, suspend or withdraw all or part of the Platform at any time.

12.3 All intellectual property rights in the Platform and its content (including listings, photographs, text, design, logos and the STOCS and Bulk STOCS marks) belong to us or our licensors. You may not copy, reproduce or exploit them without our prior written consent. The Platform may link to third-party sites, for which we are not responsible.

13. Data protection and cookies

13.1 We process personal data in accordance with our Privacy Policy and use cookies as described in our Cookie Policy, which form part of these Terms.

14. Compliance, anti-bribery and sanctions

14.1 Each party will comply with applicable anti-bribery, anti-money-laundering, modern slavery and trade-sanctions laws. You confirm that you and your business are not subject to sanctions that would make supplying you unlawful, and that you will not resell the Goods in breach of any export control or sanctions restriction.

15. Force majeure

15.1 We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including supply failures, transport disruption, fire, flood, industrial action, failure of utilities or networks, or acts of government.

16. General

16.1 Variation. We may amend these Terms from time to time. The version in force when you place an Order applies to that Order. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms for future Orders.

16.2 Assignment. You may not assign or transfer your rights under these Terms without our consent. We may assign or subcontract our rights and obligations.

16.3 Entire agreement. These Terms, together with the Order Confirmation, Privacy Policy and Cookie Policy, are the entire agreement between us and supersede any prior arrangement. You confirm you have not relied on any statement or representation not set out in these Terms (but this does not limit liability for fraud).

16.4 No waiver. A failure to enforce any term is not a waiver of it.

16.5 Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force, and the provision will be modified to the minimum extent necessary to make it valid.

16.6 Third parties. A person who is not a party to a contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce it.

16.7 Notices. Notices must be in Writing and sent to the contact details on the Platform (for us) or your registered account details (for you).

16.8 Governing law and jurisdiction. These Terms and any contract for Goods, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), are governed by the law of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

Inventory Recycling UK Limited (trading as stocs / Bulk STOCS)
Registered office: 1 Premier Park, Lichfield Road, Branston, Burton-on-Trent, DE14 3HD
Company number: 16564180 · VAT number: 498 8357 12
Phone: 0345 548 8800 · Contact form